Management in Action  >>  Leadership

What Makes a Leader

Is it possible to train people to be effective leaders -- or do you think that the best leaders are just born that way?

For some people, the question of whether leaders are born or made is truly intellectual – fodder for a good classroom or dinner party debate. But for people like you, in front-line positions to hire, promote, and fire, the question, “Who has the right stuff to lead?” definitely has more urgency. Getting the answer right can drive an organization’s culture and performance to new levels. Getting it wrong can too -- downwards.

So what’s the answer? Of course, since we’re talking about real life here, it isn’t neat or simple. The facts are, some leadership traits are inborn, and they’re big whoppers. They matter a lot. On the other hand, two key leadership traits can be developed with training and experience – in fact, they need to be.

Before going any farther, though, let’s talk about our definition of leadership.  It’s comprised of five essential traits. These traits, by the way, do not include integrity, which is a requirement in any leadership position, or intelligence, which is likewise a ticket to the game in today’s complex global marketplace. Nor do they include emotional maturity, another necessity. These three characteristics are baseline – they’re givens.

So let’s go beyond them. From our experience, the first essential trait of leadership is positive energy – the capacity to go-go-go with healthy vigor and an upbeat attitude through good times and bad. The second is the ability to energize others, releasing their positive energy, to take any hill. The third trait is edge – the ability to make tough calls, to say yes or no, not maybe. The fourth trait is the talent to execute – very simply, get things done. Fifth and finally, leaders have passion. They care deeply. They sweat; they believe.

As you may have figured, positive energy and the ability to energize are pretty hard-wired. They’re basically personality. Similarly, passion feels inborn. Some people just seem to come fully loaded with intensity and curiosity; they naturally love people, life, and work. It’s in them. It is them.   

Edge and the ability to execute are different. New hires rarely show up with them in polished form, and even middle managers benefit from training in both. But the best teacher for these two traits is trench warfare. That’s because edge and execution are largely a function of self-confidence. You can say yes or no a heck of a lot better when you’ve done it a bunch of times and seen how well decisiveness works. Likewise, only in real world challenges can managers truly feel the power of moving quickly, demanding accountability, and rewarding results. They can also experience how damaging it is not to execute – a mistake most effective leaders don’t make twice.

So are leaders born or made? The answer (perhaps not surprisingly) is both. Your best strategy, then, is to hire for energy, the ability to energize, and passion. Go full force in training and developing edge and execution. Promote the people who have a good dose of all five traits. Always remember, though, that not everyone was meant to be a leader. But as long as you are one yourself – and you are -- it’s your job to find and build those who were.
 


This question and answer originally appeared in Business Week magazine on December 19, 2005.

Sean Carson
10/16/2008 9:45 PM

Jack, Have you ever questioned yourself? I am 26 and last January was promoted to a leadership position in an ailing company. I love the industry we are in and the work involved however there is no leadership for me to lean on so I go it alone. I read books (yours, Dale Carnegie, Gitomer etc) but that is all I have. My sister is a VP for your former GE and I obtain advice from her on some issues as well. I know in my gut I have the ability and "edge" to do great things. Should I risk the valuable career years? S.

 
anoop savio
10/20/2008 12:50 AM

Hi Jack, Great to see your space here. i am a real fan of yours, as my ambition and dream is to become a CEO within 15 years from now.

 
Amit Tyagi
10/22/2008 1:12 PM

Dear Jack, your words can turn ordinary man to leader, so, to my sence, leaders are made by great leaders.

 
Surey Amarnath
10/25/2008 4:01 PM

Dear Jack, You are my first inspiration towards building a career with ambitions of reaching the CEO position of a billion dollar company.'Straight from the gut' was, is and will forever be my bible.Thanks for being a foundation of my dreams and igniting a fire within.

 
neeraj kr. sharma
11/6/2008 12:32 PM

yesterday i purchased ur book jack straight from the gut i will read

 
OSUNDAIRO OLALEKAN HENRY
11/12/2008 3:30 AM

DEAR JACK, I have read some of your books and write-ups on leadership and am fascinated about your explanations and lessons.kindly,send me some of your write-ups on leadership. thanks, osundairo henry.

 
Kashif Munir
11/19/2008 1:46 PM

I think, Jack Welch is immense inspiration for everyone; hats off to you jack... Thank you...

 
 
     
Back to top